01 / Versatile Apply · Consumer Financing

The fastest path to a “yes.”

6M annual applications. 35+ lenders. 4 channels. Themed for every merchant we ship.

12%
conversion lift on 6M annual applications. Cited as material data in the Synchrony acquisition thesis.
3 min
to a financing decision, vs. 10–15 minutes traditional.
35+
lender integrations. Synchrony · Wells Fargo · TD Bank · GreenSky · Fortiva · Acima · Bread Pay · …
The Cascade

Approval hero, one template, every lender

Synchrony BankApplication Decision

Congratulations!

You are now a Synchrony Bank credit card holder!

Account Credit Limit

$5,600.00

Card Number**** **** ****1112

Thank you for applying. You will receive your credit card in the mail in 7–10 days. If you wish to use your account today, please proceed to the Customer Service Desk or see a Sales Associate.

ApprovedOne template
“Congratulations, you're approved — that anxiety meter goes down, and now you're in the green.”
Shawn Roberts · VP Retail Financing, Ashley Furniture  ·  source
03 / Problem & approach

The problem, and the approach

A consumer applies for financing once. The merchant wants that one application to reach 35+ lenders without 35 forms, 35 redirects, or 35 different compliance gauntlets. Every lender has a different gateway, different required fields, different regulatory language.

The gateway exposed a single API, but every front-end flow had to absorb that lender's compliance copy, language, and field requirements. The wrong move was to treat compliance text as content. The right move was to treat it as a design-system token, owned by the lender's contract, surfaced at the right moment in the flow, and replaced when a regulation changed. I owned that translation from the gateway contract to the user-visible experience, across 35+ integrations. That single decision (compliance as token, not as content) is why we ship lender variants in days instead of weeks.

04 / Verticals

One product. Three verticals.

Versatile Apply is the same product across home improvement, retail, and elective medical. The lenders, compliance, and field requirements shift per vertical. The flow doesn't.

City Furniture
  1. 1Applicant Info
  2. 2Pre-qualified
  3. 3Decision

Applicant Info

Wells Fargo

One application, themed for the active lender. When the primary lender declines, the gateway rolls the same applicant data to the next in priority. Switch merchant to change vertical, lender to change cascade position, or viewport for iPad vs mobile.

Retail
City Furniture · Wells Fargo cascade

In-store kiosk decision. The cascade rolls fall-through approvals until a lender accepts.

West Shore Home
  1. 1About You
  2. 2Eligibility

About You

Sunlight Financial

Great news! You've received financing offers from two of our trusted lending partners, providing you with the flexibility to choose the offer that best suits your needs.

Choose the lender that works for you, and start your project with confidence!

John Doe

You have an offer from Sunlight

Sunlight Financial

Approval Amount

$12,000

John Doe

You have an offer from TD Bank

TD Bank

Approval Amount

$14,900

Offers may be contingent on Proof of Home Ownership or Proof of Income

Sunlight Financial

Installment Loan

60 month @ 8.99% APR

with monthly loan payments of $199.23.

$199/mo

Sorry, Wells Fargo, was unable to pre-qualify you. You may proceed with the Wells Fargo Application. (If you tried to pre-qualify using an ITIN click here to apply.) Completing this application will result in a hard inquiry on your credit report.

One application, themed for the active lender. When the primary lender declines, the gateway rolls the same applicant data to the next in priority. Switch merchant to change vertical, lender to change cascade position, or viewport for iPad vs mobile.

Home Improvement
West Shore Home · Sunlight Financial

Consumer pre-qualified mid-visit. The decision moment lives inside the in-home appointment, not after it.

Western Dental
  1. 1Patient Info
  2. 2Choose Offer

Patient Info

CareCredit

Patient Information

By providing your contact information below, delivery of any service or item by phone is for any purpose. You will be contacted via call or text message about your application status. Standard message and data rates may apply.

Patient

Is the patient a minor?
yesno

Treatment

Insurance

Do you have dental insurance?*
yesno

By providing your information, you authorize Western Dental and its participating lenders to obtain consumer credit reports for the purpose of pre-qualifying you for in-office treatment financing. Pre-qualification will not affect your credit score.

One application, themed for the active lender. When the primary lender declines, the gateway rolls the same applicant data to the next in priority. Switch merchant to change vertical, lender to change cascade position, or viewport for iPad vs mobile.

Elective Medical
Western Dental · CareCredit / Sonrava

Multi-lender choice on tablet and mobile. Patients pick the best offer in-chair.

Vertical changes mean different lender stacks (home improvement leans Service Finance + Acima; elective medical leans CareCredit + Sonrava + Bread Pay), different compliance language, different field requirements. The flow architecture absorbs all of it.

05 / Lender theming

One template, every lender

Inside any vertical, the platform ships brand-correct experiences from one source of truth. That source of truth powers 35+ partner brand channels. Switch lenders below to see the same flow re-theme in real time, and how the cascade falls forward when a primary declines.

Interactive · iPad · Applicant Info

Same flow. Six lenders. One platform.

Viewport
Layers
  1. 1Applicant Info
  2. 2Pre-qualified
  3. 3Decision
Primary declined·Synchrony

Synchrony is unable to approve your application at this time. You will receive a written notification in the mail within 7–10 business days regarding your application decision.

Applicant Info

Fortiva Retail Credit

One application, themed for the active lender. When the primary lender declines, the gateway rolls the same applicant data to the next in priority. Switch merchant to change vertical, lender to change cascade position, or viewport for iPad vs mobile.

Adding a lender wasn't just an API call. Compliance text, language, and field requirements vary per partner. One template absorbs all 35+ variations.

05b / Mobile peer surface

Same flow, native on mobile

Snap Sign sends the application from kiosk → consumer's own phone via QR or SMS. The mobile experience isn't a port of the desktop. It's a peer surface.

City Furniture
  1. 1
  2. 2
  3. 3

Applicant Info

Wells Fargo
Estimate payments

One application, themed for the active lender. When the primary lender declines, the gateway rolls the same applicant data to the next in priority. Switch merchant to change vertical, lender to change cascade position, or viewport for iPad vs mobile.

Retail · Mobile
City Furniture · Wells Fargo cascade
West Shore Home
  1. 1
  2. 2

About You

Sunlight Financial

Great news! You've received financing offers from two of our trusted lending partners, providing you with the flexibility to choose the offer that best suits your needs.

Choose the lender that works for you, and start your project with confidence!

John Doe

You have an offer from Sunlight

Sunlight Financial

Approval Amount

$12,000

John Doe

You have an offer from TD Bank

TD Bank

Approval Amount

$14,900

Offers may be contingent on Proof of Home Ownership or Proof of Income

Sunlight Financial

Installment Loan

$199/mo

60 month @ 8.99% APR

with monthly loan payments of $199.23.

Sorry, Wells Fargo, was unable to pre-qualify you. You may proceed with the Wells Fargo Application. (If you tried to pre-qualify using an ITIN click here to apply.) Completing this application will result in a hard inquiry on your credit report.

Estimate payments

One application, themed for the active lender. When the primary lender declines, the gateway rolls the same applicant data to the next in priority. Switch merchant to change vertical, lender to change cascade position, or viewport for iPad vs mobile.

Home Improvement · Mobile
West Shore Home · Sunlight Financial
Western Dental
  1. 1
  2. 2

Patient Info

CareCredit

Patient Information

By providing your contact information below, delivery of any service or item by phone is for any purpose. You will be contacted via call or text message about your application status. Standard message and data rates may apply.

Patient

Is the patient a minor?
yesno

Treatment

Insurance

Do you have dental insurance?*
yesno

By providing your information, you authorize Western Dental and its participating lenders to obtain consumer credit reports for the purpose of pre-qualifying you for in-office treatment financing. Pre-qualification will not affect your credit score.

Estimate payments

One application, themed for the active lender. When the primary lender declines, the gateway rolls the same applicant data to the next in priority. Switch merchant to change vertical, lender to change cascade position, or viewport for iPad vs mobile.

Elective Medical · Mobile
Western Dental · CareCredit / Sonrava
05c / White label spotlight · TD Bank Commercial

A custom design system inside the platform

The white-label model goes further than theming. TD Bank's Commercial Online Application ships on the Apply platform with a purpose-built TD design system: TD green for headings and input outlines, orange for primary actions, the signature green wave on every screen, binary tap cards for consent moments. The flow architecture is shared. The chrome is unmistakably TD.

Welcome!
Before we begin, please answer the following
Do you have authority to act on behalf of the Business Borrower?
No
Yes
Consent gate — authority to act on behalf of the business
Let’s get started
Each section must be completed before submitting the application
  1. 1Business Information
  2. 2Applicant Information
  3. 3Beneficial Owner Information
  4. 4Authorized User Information
  5. 5Fair Lending Information
Section overview — five steps before submit, with an active-step indicator
Your Business
Business Information

Business Information

NAICScode (2022)
Business Information — green-outlined inputs, inline NAICS guidance
Account Terms and Conditions

Click HERE to open and review the pricing, terms, conditions and Commercial Account Agreement in a separate window. Please save a copy for your records.

Before submitting your application, please review all application data and agree to all disclosures

Account Terms & Conditions — closing affirmation + dual-button confirmation

Same gateway, same compliance harness, same cascade underneath. What changes at the surface is a complete component vocabulary. The Versatile attribution lives only where it must legally appear (vendor disclosure on the opening screen).

06 / Outcome

Outcome

12%
rise in applications from financially strong consumers, 2025 holiday season
+92% / +128%
prime and near-prime applicants across merchants with high platform adoption
+157%
near-prime approvals across merchants with high platform adoption
Versatile cascade · platform-wide results
Prime applicants
+92%
Near-prime approvals
+157%
Time-to-decision
3 min
vs. 10–15 min traditional

Footnoted “Data Reflects Merchants with High Platform Adoption.” Source: versatilecredit.com/blog/the-engagement-gap

What I learned

What worked

Treating compliance text as a design-system token (not content) let us add new lenders 10× faster than the initial estimate. Once the harness existed, adding a lender went from “weeks of design” to “a day of contract mapping.”

What I'd do differently

The merchant variation layer was built on top of the lender variation layer instead of as a peer dimension. If I were starting fresh, lender × merchant × channel would be three peer axes from day one, not nested.

Unexpected

Kiosk conversion in retail outperformed mobile in the same merchants. The instinct to declare “mobile-first” is wrong here. When a customer is already in-store, a fixed kiosk converts better than handing them a QR code. Per Versatile's own COO: “We ship as many kiosks today as we did 10 years ago.”

How it shipped · engineering sidenote

Ashley's flow rides on the Versatile Apply platform but was built with a Vue.js front end against Synchrony's API contract. I owned the design and the front-end implementation. I paired with backend engineers on the gateway shape, then shipped the consumer UI alongside them. That direct ownership is why the compliance-as-token decision actually held: I wasn't sketching it for a handoff. I was writing the components that consumed those tokens at render time.